FREQUENTLY ASKED QUESTIONS
Yes! You will receive the exact product shown in the pictures on our store. We take great care to ensure that our product photos accurately represent the color, style, and details of each item. However, please keep in mind that slight variations may occur due to different screen settings or lighting. If you ever have any concerns about what you receive, our customer support team is always here to help!
After you complete your purchase, you’ll receive a sales receipt by email. Please check your inbox (and spam or promotions folder just in case). If you have an account with us, you can also view and download your receipt anytime by logging into your account and checking your order history.
If you can’t find your receipt or need another copy, feel free to contact our customer support — we’re happy to help!
Returning an item is simple! If you’re not completely satisfied with your purchase, please follow these steps:
-
Check Eligibility: Make sure your item is unused, in its original condition, and within our return window (please see our return policy for details).
-
Contact Us: Reach out to our customer support team with your order number and reason for return.
-
Receive Instructions: We’ll provide you with easy step-by-step instructions and a return shipping address.
-
Ship It Back: Pack your item securely and send it back using the provided instructions.
Once we receive and inspect your return, we’ll process your refund or exchange as quickly as possible.
If you have any questions during the process, our team is always here to help!
We do our best to restock our most popular items whenever possible! If a product you love is marked as “out of stock,” there’s a good chance it may be restocked soon.
To stay updated, we recommend signing up for restock notifications on the product page or subscribing to our newsletter for the latest updates and new arrivals.
If you’d like, you can also reach out to our customer support team — they’ll be happy to let you know if and when an item will be available again.
We currently ship orders to most locations within [your country/region] and selected international destinations. During checkout, you’ll see all available shipping options for your address.
Please make sure to enter your correct shipping address at checkout to avoid any delays. If you’re unsure whether we deliver to your area or have a special shipping request, feel free to reach out to our customer support — we’re always here to help!